PROVEN PEST SOLUTIONS, INC. TERMS AND CONDITIONS OF SERVICE
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These Terms and Conditions (“Agreement”) govern all pest control and related services (“Services”) provided by Proven Pest Solutions, Inc. (“Company”) to any individual, business, or entity (“Customer”). By engaging the Company for Services, Customer agrees to the following:
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1. Scope of Services
1.1 The Company shall perform pest control services as described in the applicable service agreement, work order, or invoice.
1.2 Services are limited to the treatment methods and target pests expressly identified in writing.
1.3 Unless expressly warranted in writing, the Company does not guarantee the complete elimination of pests or prevention of future infestations.
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2. Customer Obligations
2.1 Customer shall provide full access to the property and ensure that conditions are safe and compliant for the performance of Services.
2.2 Customer shall follow all preparation and aftercare instructions provided by the Company. Failure to do so shall void any warranty or guarantee.
2.3 Customer shall promptly notify the Company of any recurring pest activity following service.
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3. Exclusions and Limitations of Liability
3.1 The Company shall not be responsible for:
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Pre-existing infestations, damage, or conditions;
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Structural defects, sanitation issues, or property conditions outside its control;
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Pest activity originating from neighboring or adjacent properties;
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Pest introduction by third parties, contractors, visitors, or tenants;
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Consequential, incidental, or indirect damages of any nature.
3.2 Customer acknowledges that certain pests may require ongoing monitoring and multiple treatments. Results depend on environmental factors outside the Company’s control.
3.3 The Company’s liability shall be strictly limited to the total fees paid by the Customer for the specific service giving rise to the claim.
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4. Payment Terms
4.1 Payment is due upon completion of Services unless otherwise agreed in writing.
4.2 Recurring service agreements may be billed monthly, quarterly, or annually as specified.
4.3 The Company reserves the right to suspend or terminate Services for nonpayment and to recover reasonable costs of collection, including attorney’s fees.
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5. Warranties and Service Guarantees
5.1 Any warranties or guarantees provided shall be expressly stated in the service agreement.
5.2 No warranty shall apply if:
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The Customer fails to maintain recommended sanitation and structural conditions;
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The Customer fails to follow Company instructions;
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Pest infestations are reintroduced by external or third-party sources.
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6. Health, Safety, and Compliance
6.1 Customer shall disclose any known medical sensitivities, allergies, or risks that may be affected by treatments.
6.2 The Company shall comply with all applicable laws, regulations, and product label requirements in the performance of Services.
6.3 Customer is solely responsible for removing or protecting pets, children, and personal property from treated areas as directed.
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7. Cancellation and Termination
7.1 Either party may terminate a service agreement upon thirty (30) days’ written notice unless otherwise stated in the contract.
7.2 The Company may immediately suspend or terminate Services if:
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Access to the premises is denied;
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Unsafe or hazardous conditions exist;
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Payment is not received in accordance with Section 4
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8. Indemnification
Customer shall indemnify, defend, and hold harmless the Company, its officers, employees, and agents from and against any claims, damages, losses, liabilities, or expenses (including attorney’s fees) arising out of:
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Customer’s failure to comply with this Agreement;
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Acts or omissions of third parties;
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Conditions or defects at the property outside the Company’s control.
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9. Governing Law and Venue
This Agreement shall be governed by and construed in accordance with the laws of the state in which Services are performed. Any legal action shall be brought exclusively in the courts of that jurisdiction.
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10. Entire Agreement
This Agreement, together with any written service order or contract, constitutes the entire understanding between the parties and supersedes all prior verbal or written representations. No modification shall be valid unless in writing and signed by both parties.
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